Shipping & Delivery

Anchie Swim ships from Europe using DHL Express Worldwide to reach your destination as fast as possible and Standard Post if you are not in the hurry with your shipment. Please note that due to COVID-19 there may be slight delays for understandable reasons out of our control. 

All orders are processed from Monday to Friday. Please note that we do not process or ship orders on weekends or holidays.

Shipping information and rates are outlined below, including estimated delivery times.

USA, CANADA & MEXICO

DHL EXPRESS 1-3 working days 15 €
STANDARD POST 10-15 working days 8 €
EUROPE & UK

DHL EXPRESS 1-2 working days 12 €
STANDARD POST 2-8 working days 6 €
AUSTRALIA

DHL EXPRESS 3-6 working days 20 €
STANDARD POST 15-20 working days 10 €
REST OF THE WORLD

DHL EXPRESS 3-6 working days 25 €
STANDARD POST 10-25 working days 10 €
Both shipping options (DHL Express and Standard post) are trackable and you will receive a tracking code via email after the order has been shipped.

CUSTOMS IMPORT DUTY AND TAXES

Orders from countries in European Union are NOT subject to tax/customs duties.

For orders outside of Europe & countries that are not in European Union, extra charges (sales tax and customs duty) may occur depending on your region and local customs charges.

Please familiarise yourself with your countries regulations as payment of duties may be necessary to release your order if charges do incur. Please note that delays due to custom procedures are beyond our control and must be resolved by the receiver.

Anchie Swim is not responsible for any import duties, customs and taxes incurred on international shipments, as these are the responsibility of the purchaser. We cannot advise the cost as these charges will vary according to country.

Anchie Swim cannot reimburse customs in any capacity and is not liable for reimbursing or refunding customs. We have no control over any customs/duties fees associated with your order so please check your home country's import regulations before you place your order as these charges are at the receivers expense. 

 

PLEASE NOTE

Anchie swim has no control over delays and is not responsible for them. We are not responsible for items that are lost or damaged during shipping. You are also responsible for your order if you enter the wrong shipping address.

After we have shipped your order, it is out of our hands. We are not accountable for lost packages, missed deliveries or undeliverable addresses. If your package is returned to us for any reason you will be responsible for paying for the package to be sent again.

Please note we cannot ship to P.O Boxes.

We reserve the right to cancel any orders without notice, in which a refund will be issued.

If you have any other shipping & delivery inquiries, please contact us.