Shipping & Delivery
Anchie Swim ships from Europe using DHL Express Worldwide to reach your destination as fast as possible and Standard Post if you are not in the hurry with your shipment.
All orders are processed from Monday to Friday. Please note that we do not process or ship orders on weekends or holidays.
Shipping information and rates are outlined below, including estimated delivery times.
| DHL EXPRESS | 1-3 working days | 15 € |
| STANDARD POST | 9-13 working days | 8 € |
| DHL EXPRESS | 1-2 working days | 12 € |
| STANDARD POST | 2-8 working days | 6 € |
| DHL EXPRESS | 5-7 working days | 24 € |
| STANDARD POST | 15-20 working days | 8 € |
| DHL EXPRESS | 3-7 working days | 29 € |
| STANDARD POST | 10+ working days | 10 € |
PRE-ORDERS
All pre-orders are expected to ship by the end of October 2023. Keep this in mind when purchasing. We allow exchanges and return on pre-ordered items. If you place an order containing a PRE-ORDER item, the enitre order will be dispatched according to the PRE-ORDER ship date. Should you want the order to ship separately please make two separate orders, or reach out to info@anchieswim.com to inquire about the additional shipping cost. Please note that pre-order shipping time is approximate and can change due to shipping delays. As soon as we receive the items we will ship it out to you and you will receive a seperate email with shipping information.
CUSTOMS IMPORT DUTY AND TAXES
Orders from countries in European Union are NOT subject to tax/customs duties.
For orders outside of Europe & countries that are not in European Union, extra charges (sales tax and customs duty) may occur depending on your region and local customs charges.
Please familiarise yourself with your countries regulations as payment of duties may be necessary to release your order if charges do incur. Please note that delays due to custom procedures are beyond our control and must be resolved by the receiver.
Anchie Swim is not responsible for any import duties, customs and taxes incurred on international shipments, as these are the responsibility of the purchaser. We cannot advise the cost as these charges will vary according to country.
Anchie Swim cannot reimburse customs in any capacity and is not liable for reimbursing or refunding customs. We have no control over any customs/duties fees associated with your order so please check your home country's import regulations before you place your order as these charges are at the receivers expense.
Tax Threshold Guide
EU: Orders will not incur import taxes and duties.
UK: Orders under the 135 GBP will not incur import taxes and duties.
USA: Orders under the 800 USD will not incur import taxes and duties.
AUSTRALIA: Orders under the 1.000 AUD will not incur import taxes and duties.
PLEASE NOTE
Anchie swim has no control over delays and is not responsible for them. We are not responsible for items that are lost or damaged during shipping. You are also responsible for your order if you enter the wrong shipping address.
After we have shipped your order, it is out of our hands. We are not accountable for lost packages, missed deliveries or undeliverable addresses. If your package is returned to us for any reason you will be responsible for paying for the package to be sent again.
Please note we cannot ship to P.O Boxes.
We reserve the right to cancel any orders without notice, in which a refund will be issued.
If you have any other shipping & delivery inquiries, please contact us.
For information on Returns & Exchanges click here.