Shipping AUS & NZ
Anchie Swim ships from Europe using DHL Express Worldwide to reach your destination as fast as possible and Standard Post if you are not in the hurry with your shipment.
All orders are processed and dispatched within 24 to 48 hours from Monday to Friday. During sales and holiday seasons this period may be extended to 72 hours due to volume of orders. Once orders are dispatched from our warehouse we are no longer able to cancel or change the shipping address. As soon as your order has been shipped, you will receive an email with a tracking number for you to track your package.
Shipping rates are as outlined below, including estimated delivery times.
AUSTRALIA & NEW ZEALAND
| DHL Express (orders under 200 EUR) | 3-6 business days | 24 EUR |
| DHL Express (orders over 200 EUR) | 3-6 business days | FREE |
| Standard shipping (Australia Post / NZ Post) | 15-20 business days | 8 EUR |
| DHL Express (orders under 200 EUR) | 3-7 business days | 29 EUR |
| DHL Express (orders over 200 EUR) | 3-6 business days | FREE |
| STANDARD POST | 10+ working days | 10 EUR |
PRE-ORDERS
Items that are on pre-order are expected to ship by the date indicated on the product page. Keep this in mind when purchasing. If you place an order containing a PRE-ORDER item, the enitre order will be dispatched according to the PRE-ORDER ship date. Should you want the order to ship separately please make two separate orders, or reach out to info@anchieswim.com to inquire about the additional shipping cost. Please note that pre-order shipping time is approximate and can change due to shipping delays. As soon as we receive the items we will ship it out to you and you will receive a seperate email with shipping information.
CUSTOMS IMPORT DUTY AND TAXES
For orders outside of Europe, extra charges (sales tax and customs duty) may occur depending on your region and local customs charges.
Anchie Swim is not responsible for any import duties, customs and taxes incurred on international shipments, as these are the responsibility of the purchaser.
We have no control over any customs/duties fees associated with your order so please check your home country's import regulations before you place your order as these charges are at the receivers expense.
Tax Threshold Guide
AUSTRALIA: Orders under the 1.000 AUD will not incur import taxes and duties.
NEW ZEALAND: Orders under the 1.000 NZD will not incur import taxes and duties.
PLEASE NOTE
Anchie swim has no control over delays and is not responsible for them. We are not responsible for items that are lost or damaged during shipping. You are also responsible for your order if you enter the wrong shipping address.
After we have shipped your order, it is out of our hands. We are not accountable for lost packages, missed deliveries or undeliverable addresses. If your package is returned to us for any reason you will be responsible for paying for the package to be sent again.
Please note we cannot ship to P.O Boxes.
We reserve the right to cancel any orders without notice, in which a refund will be issued.
If you have any other shipping & delivery inquiries, please contact us.